#lufthansa flight from Frankfurt into Edinburgh today. Waited for 60 minutes before my 1st bag arrived from the point the plane switched off its engines... here's #menzies#menziesaviation baggage luggage offical in bag reclaims looking at my bag. The photo's exif details says it's 18.18 and the plane stopped at 17.20 according to the log on it's history
This is appalling service and it looks awful when people have to wait so long for their baggage. Epic Fail.
I will be taking this far further.