UPDATE UPDATE UPDATE Although I had to resort to extreme measures to get their attention, it worked. Since they didn’t like being called out, I’m getting a refund. That’s fine because realistically, I can make my own service dog vest. I’ve dusted off my seamstress rust, so I just need to make the pattern and get a few items that I don’t have (strapping, buckles, etc). When I actually have the refund in hand I’ll update the blog post and everything.
What astounds me is that they actually said in their response, “I can’t guarantee when you’ll get your item.” So, the people still waiting may very well be waiting another year. Such bad business.
___________________________________________________________ @servicedognimbus and @muttropolitangearshop
I will remove all of this once I have my order of vest and handle in hand. No refund! I only want what I ordered.