I just wanted to say how disappointed I am in Ryobi Customer Service.
Let me preface this by saying that I am very happy overall with ALL my Ryobi tools, and up until now, I have never experienced any issues. Ryobi is a great company, and I fully intend to keep using, buying, and recommending Ryobi tools. I have no intention to stop buying Ryobi tools, but I am hoping that this gets resolved. In the end- I am frustrated with the person who assisted me on the phone.
I called the Ryobi Direct Ship Warranty Group to see how I could get my P721 Hybrid Work light replaced. One of the clips holding the light to the base broke. I called at 5:45 pm eastern time, and a gentleman answered. He took some information, then told me I needed to take the light to a local authorized Ryobi service center.
Since the people at the Ryobi Customer Service main number told me that they usually just replace these instead of fixing, I asked this gentleman if he could just replace it. He asked me to hold.
At 6:15 pm eastern time, I gave up waiting on hold. 30 minutes!!!!! REALLY??? He didn't even explain why he was putting me on hold.
I hung up, called again (it was now 6:15) and got the automated message that I need to call back during normal business hours. Sounds like this guy went home and just left me hanging.
Im really hoping that someone at Ryobi Customer Service sees this and is willing to assist me.
The northeast is getting slammed by a full-blown blizzard today.
My office is closed, so that's a plus..lol.
Here on Long Island NY, it's just beginning. Looks like almost 1 inch of snow and the winds are beginning to really pick up. Most forecasts are calling for over a foot of snow with sustained winds of 35-45 mph.
Praying the power stays on, and for nothing to fall.
Just finished up the worktable I made from scrap wood.
Put a bottom shelf on it. Between this and the new top for my big worktable , I should be good to go once I decide on a date to startup. I am in the exploratory stage of creating a side business to sell the items I've been making (and giving away) and I could use as much advice as possible regarding a business startup. This would include branding, selling (etsy, etc...), and anything else I would need to know. Right now, I do not know anything about starting a woodworking/craft business. I've just been doing this for fun to test the waters.
Any input would be greatly appreciated.
Needed some more space in my basement workshop.
During the last few months, I ended up making a lot of projects as gifts. I found myself constantly running out of table top space. Sooo... I started on a small workbench.
Had some scrap wood laying around, then got ambitious.
Then I decided it was time for a nap...lol... Oh well, I'll finish during my vacation after Christmas.
The Frosty Snowman Army...
1)My first Frosty. He lives on my front porch.
2 and 3) My next 2 Frosty's. They needed a second coat of paint, so I couldn't really do anything else with them today. My wife, Jenny will paint Little Frosty's hat tomorrow, then Thursday I will start on the face and body.